Tuesday, August 24, 2010

Return of an Old Customer

Yesterday is the kind of day that we like. Right now we are in a transition period where we are waiting decisons beyond our control. While so, we are not as busy as we have been for the last six months. Therefore when an old customer called and asked for some help in resolving a technical problem, we not only gained the job, we also gained an immediate job. Back in the early 90s, this customer had been a main stay. We did his gas analyses--carbon, nitrogen, oxygen and sulfur--using our Leco detectors. We also did research using his powder to develop a grade of stainless steel, and also developed his phosphorus iron powder. The customer grew,  hired their own metallurgist and purchased their own Leco detectors. Since then MagnaTech has been contacted several times when this company has had problems which they could not resolve. MagnaTech is always proud to serve where they can. Being a good member of the community is good relations and just the right way of life.

1 comment:

  1. This is great!

    Nice to know Magnatech pm labs can be counted on in a pinch.

    ReplyDelete